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Aussie Pet Mobile of the Desert

Pet Release Form

At Aussie Pet Mobile of the Desert, we provide a stress-free grooming experience for your loved pet. We pay special attention to older pets and pets with health issues. Your pet’s safety and comfort are our first priority. We will not perform any grooming procedure that causes pain or a level of stress that we think is excessive. This includes nail trimming in some situations. Senior pets will be groomed for cleanliness and comfort.

Accidents:
There is always the possibility an accident could occur. Grooming equipment is sharp, and even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quicking of nails, etc. Every effort will be made to ensure your pet is groomed as safely as possible. In the case an injury does occur to your pet during the groom, the groomer will take care of the injury according to our safety and accident policy. And in the case of a serious injury, he/she will inform both the office and the owner of the pet immediately.

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VACCINATIONS:
AUSSIE PET MOBILE® requires your pet to have its current rabies vaccination for every pet being groomed. While AUSSIE PET MOBILE® adheres to a stringent sanitation procedure for all trailers and equipment, we also strongly advise that each pet be vaccinated against distemper, hepatitis, parainfluenza adenovirus type 2, parvovirus, corona, leptospirosis, and bordetella prior to being groomed.

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BEHAVIORAL CHALLENGES:
AUSSIE PET MOBILE® has the right to refuse to groom any animal that may be a threat to itself or any person. If we are not able to take a cat out of its carrier or get a muzzle on a dog that may bite, then we may have to refuse it for its own protection and ours. The pet may get away or get injured if it is undergoing a great amount of stress. If we arrive at your property and your pet cannot be groomed for any reason a minimum $50.00 groom fee will apply. The animal owner will be held responsible for any bites that may require medical treatment and for any property damage caused by their pet. All bites will be reported to the local authorities as required by law. AUSSIE PET MOBILE® does not use any type of tranquilizer on any pet.

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Fleas & Ticks:
In order to prevent the transfer of fleas from one appointment to the next, it is our policy to reschedule appointments immediately following a pet with fleas, to flea bomb the van and tools, and for the groomer to change uniforms. If you suspect your pet has fleas or ticks, please inform us prior to the service. Please note that parasites are a health hazard to your pet as well as to humans. If fleas and ticks are found during the grooming process, your pet will be given a flea bath and you will be charged an additional fee of $85, plus a fee.

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MATTING:
If your pet cannot be humanly de-matted, we may ask permission to clip/shave the hair short and start over. We would always ask for your permission first. Please keep in mind that a matted coat can cause numerous health concerns including itching, irritation, and skin infections. Removing a heavily matted coat includes risks of nicks, cuts, or abrasions due to warts, moles, and skin folds trapped and hidden in the mats. Heavy matting can also trap moisture near the pet’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. Aussie Pet Mobile is not responsible for any pre-existing conditions due to a matted coat. There will be an additional fee that ranges anywhere between $60-$80 dollars depending on how severe the matting is. If you would like to reschedule your grooming appointment and a groomer is outside your residence a $50.00 fee will apply. Many times the skin is so sore that the clippers may cut the skin, especially while taking mats off of a cat that has very thin skin.

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CANCELLATION / NO SHOW:
We require 48 hours notice to change or cancel an appointment. We will contact you by phone, text or email to remind you of your appointment. Failure to call 48 hours in advance may result in a charge of $50.00 that must be paid upon cancellation or prior to your next grooming appointment. Giving advance notice gives us the opportunity to fill your grooming appointment and enables us to rearrange our schedule. If we show up for an appointment and there is no one home to release the pet, a $50.00 cancellation fee will apply. Upon the first cancellation, a credit card will NEED to be put on file prior to your next grooming appointment.

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48-HOUR FIX GROOM:
Should you have any concerns with the quality of your groom, please notify us within 48 hours so we can make the proper accommodations. All sales are final and nonrefundable.

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Hold Harmless Agreement: I hereby release Aussie Pet Mobile- of the Desert from any responsibility for accidents, parasites, medical problems, or other problems that may be uncovered while the grooming service is being performed. I hold harmless Aussie Pet Mobile – of the Desert from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown. It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases. It is further understood this clause applies to any and all pets groomed. Should my pet need veterinarian care during or after the process, I agree to pay any and all veterinarian fees for my pet’s care.

I have read and accept this release for the groom today and for all future grooming appointments.

If you would like a copy of this release for your records, please ask.

Number of Pets

Pet’s Name*

Rabies Expiration Date*

Pet’s Name*

Rabies Expiration Date*

Pet’s Name*

Rabies Expiration Date*

Pet’s Name*

Rabies Expiration Date*

Name*

First Last

Email*

Signature*